This guide details the specific features and limitations of synchronizing contacts and calendars with Infomaniak and native Apple applications (macOS and iOS), particularly for managing shared data.

Introduction

• Infomaniak-hosted contacts and calendars can be synchronized with native Apple applications:
  • iOS (via profile / manually)
  • macOS (via profile / manually)

Contacts: Address book synchronization

The CardDAV protocol does not allow you to individually choose which items to synchronize; all data from the account is retrieved by default.

1. Before adding a synchronization:
   
   1. All existing contacts on the macOS device
   2. Existing contacts in the Organization (named here AAlpha SA) of the Infomaniak user Anna Alpha, including the Organization's directory, which contains a group called North (in this case, this is a “circle” formed automatically after setting up a Group in the Manager).
   3. The user's address book is called Lunchy.
2. After adding a macOS profile-based sync:
   
   1. All existing contacts on the macOS device (this displays the contacts that were already present, as well as the new contacts from the sync).
   2. Contacts from the sync (see point 2.d below).
      • A downloaded profile contains the Infomaniak account user's name; this name will be used for the synced address book, which will be displayed on the Apple side.
      • In the example below, the user's name is Anna Alpha and the address book name is Lunchy; this is the user name that will be displayed to describe the contacts on the Apple side.
      • You can change the sync name in the Account Information:
        
   3. Existing contacts on the macOS device (those from point 1.a above — they remain local on macOS and are not synced — you need to move them if necessary).
      • You can change the address book used by default for future contacts created on your device:
        
   4. The user's address book is called Lunchy here — equivalent to point 2.b above).

On iOS

New contacts created on iPhone are often saved locally ("On My iPhone"):

• It is necessary to change the default address book in the device settings so that they are synced to the Infomaniak server.

Groups and lists

Grouping contacts into folders or lists does not synchronize bidirectionally. The list system does not use actual folders but category tags, which makes it impossible to retrieve contact groups.

1. Lists created on Apple devices are not reflected on the Infomaniak server (but the contacts within them are):
   
2. Groups configured in the web interface are not displayed in the Apple Contacts app (but the contacts within them are):
   
   • Tip: to delete a list created on the Apple side, select it and press the DELETE key on your keyboard.

Additional Address Books

The Contacts app does not support multiple address books for the same account:

• Only the default address book is synchronized.
• To access all your address books, you need to use software such as Thunderbird.

Example of a new address book on the Infomaniak side:

1. The content of this second address book is not synchronized:
   
2. A solution to organize yourself in a similar way could be to create a group in Lunchy and drag the 5 contacts into it:
   

Shared Address Books

A shared address book with another Infomaniak user will continue to be synchronized, including if contacts are added/edited via the sharing, as in this example of sharing with maximum permissions:

Conversely, receiving a contact sharing from another Infomaniak user adds an additional address book. The synchronization of these additional contacts is therefore not possible (same rule as presented in the “Additional address books” section above).

Calendar: displaying shared calendars

The CalDAV protocol does not allow you to individually choose which items to synchronize; all data from the account is retrieved, including the calendars you share and those for which you have been granted access/modification rights:

If only your personal calendar is displayed, then try this procedure to enable additional calendars:

On macOS

1. Open iCal / Calendar.
2. Go to the Calendar menu > Settings (or Preferences).
3. Go to the Accounts tab.
4. Select the Infomaniak account and click on the Delegation tab.
5. Check the shared calendars to display.

On iOS

1. Open iCal / Calendar.
2. Tap the Calendars button at the bottom of the screen.
3. Check the shared calendars in the list.

Notifications (iOS)

You can enable or disable alerts for each specific calendar by tapping the ⓘ icon to the right of its name: