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Cancel kSuite
We regret that your kSuite experience did not meet your expectations.
When you decide to terminate kSuite, your domain name is retained in your customer account until its expiration.
All other kSuite products will be permanently deleted.
Existing users will still be part of your organization.
To completely terminate a kSuite:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon at the top right of the interface (or navigate through the left sidebar menu, for example)
- choose kSuite (universe Collaborative Tools)
- click on the action menu â‹® to the right of the kSuite name
- click on Terminate
- carefully follow the displayed instructions to complete the termination (confirmation required by email)
Termination results in the immediate and permanent deletion of the product and its data with no possibility of restoration. Open and out-of-plan invoices remain due. Administrators will receive a confirmation email.
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