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Maximum bandwidth, speed, hits and traffic
We have used the term "improper" as it is impossible to put an exact figure on excessive use. A site that is extremely resource heavy (e.g. because it is badly coded with excessively resource-heavy scripts), even if barely visited, could crash our server, whereas a site with thousands of visits per day or even more may run without issue if it is properly coded. A database with 50 tables that are properly designed and indexed, along with a script that manages these tables efficiently, can be perfectly viable on a shared server, even with a large number of visitors. Conversely, a site with 4 tables containing 5,000 records that does a Cartesian join due to badly written MySQL queries will generate a result set of more than 60 billion records, crippling MySQL in the process. We have even seen customers code their site's home page in such a way that it launches more than 200 simultaneous MySQL queries. Supposing there are 10 visitors at atime, this will generate 2,000 queries/second... Our servers are powerful but they are shared and as such, you must give consideration to other users.
Any site making improper use of SQL (poorly coded requests, poorly structured tables or inconsistent references to tables) will be examined and we will inform the webmaster that changes must be made immediately to how the site works. Then, if they do not take action or if we are forced to do so before even getting in touch with the customer, we will take the necessary steps, moving their site to a temporary dedicated server to allow them time to either reduce the load or find a hosting provider that meets their resource needs, without having to suspend the site (under extreme circumstances, it may be that even the dedicated server reaches its limit!).
If your site is hosted elsewhere, you can trial our services for ten months by ordering a hosting plan with the option to transfer. That way you can see if our servers are able to handle your site.
It is important not to confuse traffic and bandwidth. Traffic is the amount of data transferred between the server and visitors' machines. Traffic is not limited with our hosting plans. Bandwidth, on the other hand, when used in computing refers to the rate at which information is transferred.
All hosting providers should factor some overcapacity into their available bandwidth, firstly to ensure that there is sufficient room for occasional spikes or unexpected increases in traffic, and secondly to provide redundancy in the event of part of the infrastructure going down.
Our two data centres are interconnected via 20 and 30 gigabit dark fibre links provided by two different cable operators (including Services Industriels de Genève). The two data centres are interconnected inside a data centre in Geneva, built underground in an atomic shelter. From there, we have 2 links: one 20 gigabit link with Swisscom and one 20 gigabit link with Level3. We also have peering agreements with SwissIX (1 gigabit) and Cern (1 gigabit).
We currently have over 40 gigabits of total available bandwidth.
Our real-time bandwidth usage, along with our real-time Weather Map, may be viewed via the following link: http://infrastructures.infomaniak.com/statistiques-monitoring/.
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