Import your previous mailbox (Gmail, Skiff, etc.)

This guide explains how to import the content of one or more existing email addresses elsewhere, to one or more email accounts managed at Infomaniak.

The previous provider can be Gmail, Yahoo, Outlook.com, Hotmail, etc. but it is also possible to copy the content already on an address for which Infomaniak is the supplier (ik.me for example).

To use our copy wizard, the email address whose content is to be copied must be used with the IMAP protocol .

Guides for Gmail and Yahoo

Quitting Gmail and Yahoo is entirely possible and specific guides for these 2 providers can be found below: 

• @gmail address (or @Google custom domain address )
• @yahoo address

Guides for any other email provider

1. open the transfer wizard ( https://import-email.infomaniak.com )
2. select  Import my emails into a single email address
3. enter your current address information (you can add more than one)
4. if necessary modify the Advanced Settings to specify an IMAP server address
5. select the address of your account on which to import the mails
6. wait while the content is copied (a confirmation email is sent once the copy is complete)

Retrieve the content of several email addresses in batch

1. open the batch transfer wizard ( https://import-email.infomaniak.com )
2. select Import multiple email addresses from a CSV file 
3. download the CSV template offered as an example in order to create one with the correct information necessary for copying
4. upload the file using the Select a CSV file button
5. once the file is loaded on our tool, select Import email address 
6. wait while the content of the addresses is copied (a confirmation email is sent once the copy is complete)