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Forwarding e-mail to another address
Using the forwarding (redirection) option, you may move or copy new incoming messages to one or more e-mail addresses, whatever the destination domain.
Actions to be carried out
To enable or disable forwarding (redirection), go to the Webmail for that specific address, to "Mail settings " (top right) and then to the "Forwarding" tab (Fig. 1 pt 1). Add the address that is to receive the forwarded e-mails, then click on + (Fig. 1 pt 2). The addresses appear in the table as they are added; finish by clicking the OK button at the bottom of the page.
Operations may also be carried out from the control panel.
In the "Filters" tab, you may set up redirections for certain types of messages only (e-mail subject starting with...).More information
Enabling or disabling redirection from your control panel
Enabling or disabling redirections in bulk
Note that when a redirection is added, a notification is automatically sent to the e-mail address redirected, in order to make the mailbox owner aware that another person will also be receiving the e-mail. This notification may be disabled by the user (and only them) from the control panel or from their Webmail.
The "Forwarding" option must of course be available in the menu. Otherwise, this means that the user in question does not have sufficient permissions. In that case, this permission must be added. Log into the control panel with the "webmaster" user, which is the user that owns all rights by default and thus has access to all the menus, and add the "Forwarding" permission to the desired user from the "E-mail" -> "E-mail management" menu by selecting the required user. You will find an "AUTHORISATIONS" tab. Once the permission has been added, log in as this user and you will now find an correpsonding menu in their Webmail and control panel for the permission added.