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Have you activated the server to server transfer function (FxP)
File eXchange Protocol (FXP) is a file transfer protocol derived from FTP, which is used to transfer data from one server to another from a client, without the client passing the data.
FXP is enabled by default on our Web hostings and our managed Cloud Servers.
Find out more
- Here's a free multiplatform FTP/FXP program (CrossFTP) and a guide that can help you in performing this operation.