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Partnership: Add a Client to Access Their Products
This guide explains how to add a Client as part of the Infomaniak Partner Program.
Prerequisites
- only the legal representatives of the Partner organization are authorized to add Clients
Add a Client
To add a Client as part of your Partner activity:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- once logged in, click on the Reseller Area section in the left navigation menu
- click on Clients under management
- once on the page, click on the "Add a client" button located at the top right
- follow the procedure to complete
The client will receive an email with the request for different accesses and will have the possibility to decide to grant access rights different from those requested by the Partner.
Once the invitation is accepted by a Client, verify the access rights granted as well as the payment methods used (if applicable) on your Client's profile.
Access the Client's account and their products
... as a legal representative or administrator
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- once logged in, click on the Reseller Area section in the left navigation menu
- click on Clients under management
- in the list, click on the Client to manage
- click on the button at the top right Access the client's account
... as a collaborator
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- once logged in, click on the arrow at the top left of the menu next to the organization name/logo
- click on your organization name under Manager
- go to the My clients tab
- select the Client to manage
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