Manager: registering your VAT number

This guide explains how to register your VAT number via your Infomaniak customer account.

Prerequisites:

• You must have a European VAT number
• You must have set the Infomaniak customer account to Company

Registering the VAT number when creating an Infomaniak account

1. Start creating an infomaniak customer account via the following link: https://welcome.infomaniak.com/signup
2. When choosing the type of entity, select Company
   
   


3. On the contact form, indicate your company’s VAT number
   
   


4. Finalise the customer account creation procedure

Adding a VAT number to an existing Infomaniak customer account

1. Access you Infomaniak space (manager.infomanaik.com)
2. Click on the circle at the top right and select Customer account
3. Click on the blue Modify button under your company’s details
4. Indicate your company’s VAT number in the VAT field
5. Read and tick the general conditions of use box, then click on Save

Alternative method of adding the VAT number

Via the Accounting section

If you have set your customer account status to "Company" and you have not yet indicated your VAT number, a message will invite you to do this when paying your bills via your Infomaniak space in the To be paid section.

Via the Shop

If you have set your customer account status to "Company" and you have not yet indicated your VAT number, a message will invite you to do this when paying for your products via the Infomaniak Shop.

Via renewal e-mails for your products

If you have set your customer account status to "Company" and you have not yet indicated your VAT number, a banner has been added to information e-mails concerning the renewal of your products, inviting you to indicate your VAT number.

Find out more

• Getting started guide: Manager
• Manager: changing the details of your user account
• Manager: delete a customer account