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Support for different FTP protocols and upload modes
Proftpd (our old platform FTP server) supports TLS FTP but not Secure FTP or FTPs. You will need to connect on the same port as usual (TCP 21), and use SSL/TLS encryption. Please refer to your FTP client's user manual.
On the new platform, it is possible to create SFTP connections.
Regarding FTP upload mode (active or passive), both work. Test both in case of doubt.
It is not possible to connect with a public/anonymous user.