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Restore a deleted kDrive file
This guide explains how to restore a deleted file from kDrive.
Recover a Deleted File
Any file deleted from kDrive goes to the kDrive trash. The same applies to files you delete on a device synced with the kDrive application.
To restore a file to its original location before the trash has been emptied:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon in the top right corner of the interface (or navigate through the left side menu)
- Choose kDrive (in the Collaborative Tools universe)
- Click on the name of the relevant object in the displayed table
- The kDrive hierarchy appears in the left side menu
- Click on Trash in the left side menu
- Select the items to restore
- Click on Restore
You can restore the file to a selected location or to its original location.
To restore a previous version of a file still present, refer to this guide.
Files moved to the Trash are automatically deleted according to the following periods:
- free offer: every 30 days
- paid offers (Solo, Team, Pro): every 90 days
The date of deposit in the trash is decisive, however, you have the option to define an additional retention period for items deposited in the Trash from the kDrive Settings section.
Configure the kDrive Trash
The file is kept in the trash for a minimum of 3 months (then it is permanently deleted), but this period can be extended up to several months (depending on the subscribed offer) from the settings:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon in the top right corner of the interface (or navigate through the left side menu)
- Choose kDrive (in the Collaborative Tools universe)
- Click on the name of the relevant object in the displayed table
- Click on the icon in the top right corner of the interface
- Click on the KDRIVE tab
- Click on Trash Settings