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Cancelling an SSL certificate
To cancel a (paid) SSL certificate:
- open the Manager (manager.infomaniak.com)
- go to SSL Certificate
- click on the button located to the right of the certificate to be cancelled
- click on Cancel
- carefully follow the instructons to complete the cancellation
Cancellation entails the immediate and final deletion of the product and its data with no recovery possible. Unsettled invoices and invoices for additional services remain due. The administrators will receive a confirmation email.
If your certificate is of the Let's Encrypt (free) type, consult this FAQ: https://www.infomaniak.com/en/support/faq/2250/uninstalling-a-lets-encrypt-certificate