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Solving an incoming spam problem
This guide explains how to activate incoming mail filtering, automatically categorize promotional messages, and report certain fraudulent messages to reduce spam on an email address managed by Infomaniak.
Infomaniak Anti-Spam Solutions Guide
Automatic Filtering Methods
- Use the Spam folder by enabling the spam filter: read this guide (click here)
- Use the Promotions and Social Networks folders by enabling the advertising & social networks filter: read this guide (click here)
Manual Methods
- Block or allow specific email addresses or entire domains: read this guide (click here)
- Report an incoming message not detected as spam or phishing: read this guide (click here)
- Define your own incoming mail sorting and classification filters (Sieve): read this guide (click here) ↳ this allows you, for example, to filter messages addressed to a temporary alias that you can create to protect yourself during new online registrations, for instance: read this guide (click here)
If you are facing a wave of spam or unusual messages, perform these checks (click here).
If your own emails are often incorrectly classified as spam, perform these checks (click here).
Link to this FAQ: