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Create a mail alias
This guide explains how to create an alias, which is a variation of your usual email address without having to add a new address to your existing Mail Service.
How an alias works
It is possible to create alternative versions of your email addresses by modifying what comes before the @ symbol.
For example:
john-peter.smith
@domain.xyz is a long email address
It can be shortened and used like this:
jps
@domain.xyz
In this example, you need to create an alias "jps
" for the address "john-peter.smith
".
Then if someone writes to jps@domain.xyz
, their message will arrive in the main mailbox (john-peter.smith@domain.xyz
).
If someone writes to john-peter.smith@domain.xyz
AND jps@domain.xyz
in copy (CC), their message will arrive in the main mailbox (john-peter.smith@domain.xyz
) twice.
The number of aliases per email address is limited to 50.
To modify what comes after the @ symbol, use alias domains instead.
Add an alias from the Mail Service
To access the Mail Service:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface (or navigate using the left sidebar menu, for example)
- Select Mail Service (universe Collaborative Tools)
- Click on the name of the relevant item in the displayed table
- Click on the relevant email address in the displayed table
- Click on the Redirection and Alias tab or from the left sidebar menu on Redirection and Alias
- Click the blue Add an alias
button - Enter the desired alias (what comes before the @ symbol)
- Click Validate to save the changes
Add an alias from Mail
Prerequisites
- Have valid access to Mail Infomaniak where the email address is linked
- Have permission to modify the password of the address: if you were invited to Mail to manage your address, it is possible that the Mail Service manager has revoked this right from their admin account
Then to add an alias from Mail Infomaniak:
- Log in to Mail Infomaniak (mail.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface
- Verify or select the relevant email address from the dropdown menu
- Click on Alias
- Click on Add an alias to create a variation of your email address
- Click Add