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Resolve a 0x800 error on Outlook or other
This guide suggests solutions to resolve Microsoft errors of type 0x800...
⚠️ Infomaniak email is compatible with any application that supports IMAP/SMTP. For additional help, contact the support of the software you are using or a partner — also read about the role of the host.
0x800CCCDE
In an attempt to resolve the following error Outlook cannot synchronize subscribed folders for email@domain.xyz. Error: An unexpected internal error occurred.
It is suggested that you restart your client. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)
.
- Open Microsoft Outlook
- Click on File and then Options
- In the left menu, click on Advanced Options
- Click on the Send/Receive... button
- Click on Edit
- Check the box for Use custom behavior below
- Check the folders to synchronize
- Check the box for Download complete items (including attachments) for subscribed folders
- Save the changes and close the options window
0x800CCC0E
- Compare recommended settings for the software being used
- Follow this guide (click here)
- Contact Infomaniak support by providing your public IP address
Other 0x800... Errors
To find out what an error code (0x800CCCXX, for example) corresponds to, consult Microsoft's knowledge base search engine or a virtual assistant.