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Modify the IMAP special folders of an email address
This guide explains how to modify the location of certain folders present in the tree structure of your email address.
Users will thus be able to customize the synchronization of folders in IMAP with email software like Outlook, iOS Mail, Thunderbird, Spark, etc.
Why Special Folder Configuration
The structure of a typical mailbox can contain certain special folders such as the one that stores messages once they are sent (= "Sent messages" or "Sent Items") or the one that stores emails for a certain time before their permanent deletion (= "Trash" or "Deleted Items").
Everything is already configured by default to be synchronized between different email interfaces around the globe, but if you want to make adjustments or modifications for various reasons, sometimes linguistic, then this section is for you.
Attention, this does not change the duration limit for keeping emails placed in certain special folders.
The tool allows you to modify these special folders:
- Drafts
- Sent messages
- Trash
- Archives
from Infomaniak Mail or a Mail Service.
Access from Mail Service
To access this option from a Mail Service:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface (or navigate using the left sidebar menu, for example)
- Select Mail Service (universe Collaborative Tools)
- Click on the name of the object concerned in the displayed table
- Click on the relevant email address in the displayed table
- Click on the Folders tab
Access from Mail
Prerequisites
- have a valid access to Infomaniak Mail where the email address is attached
- have permission to modify the special folders of the address: if you were invited to Mail to manage your address, it is possible that the Mail Service manager has removed this right from their admin account
To modify these special folders from Mail:
- Log in to Infomaniak Mail (mail.infomaniak.com) from a web browser like Brave or Firefox
- Click on the icon in the top right corner of the interface
- Click on Email addresses
- Check or select the relevant email address from the dropdown menu
- Click on Folders
Configure Special Folders
Select the desired folders to store your drafts, archives, sent messages, and your trash by default by clicking on the right area of each item.
This will display the list of folders already present in the tree structure of your mailbox (if necessary, create the desired folder beforehand from Mail or a software in IMAP).
To modify the default folders hosting spam and advertising messages & social media notifications this must be done directly from the Spam Filter and Advertising Filter sections.
Alternative Solutions
Some email software also allows you to modify the location of special folders. We invite you to consult the official documentation of your email software if needed. The following links are provided for informational purposes:
- Mozilla Thunderbird (official documentation)
- Microsoft Outlook 2013 (non-official documentation)
- on an iPhone (non-official documentation, in English)