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Outgoing e-mail limits
This guide details the security measures implemented in the context of Infomaniak email offerings to detect abusive and abnormal uses of an email address. These measures protect you from malicious use of your computer or account.
Send Limits per 24 hours
The number of outgoing emails per 24 hours is limited to:
100 messages | 1440 messages | 20000 messages | |
Free Products | Emails @ik.me / etik.com | ||
Mail Service Starter (basic hosting) | |||
kSuite Standard 1 user | |||
Paid Products | Mail Service 5 addresses and more | Web Hosting (PHP Mail() function) | |
kSuite Standard 2 users and more | |||
kSuite Pro | |||
kSuite Enterprise | |||
Web Hosting (authenticated sends) |
1 message sent to 40 people in Cc/Bcc counts as 1 message.
Upon written, motivated, and authenticated request, it is possible to modify these security rules for a specific paid email address.
For sending emails to a large number of recipients, the Newsletter tool is most suitable.
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