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Linking a domain name to the Mail Service
This guide explains how to link a domain to an Infomaniak Mail Service.
Where is your domain name located?
At Infomaniak, same organization
If your domain name is registered with Infomaniak and is in the same user account or organization as your email, then there is nothing to do.
- Check and correct any errors using this guide (click here)
At Infomaniak, different organization
If your domain name is registered with Infomaniak but in a different user account or organization, then you need to:
- edit its DNS zone by specifying Infomaniak's MX records (+ SPF) and then wait for a maximum of 48 hours
OR
Elsewhere, with external DNS
If your domain name is registered with another registrar and the DNS is not Infomaniak's, then you need to:
- Edit the current DNS zone (if necessary, consult the provider's help) by specifying Infomaniak's MX records (+ SPF) and then wait for a maximum of 48 hours
OR
- Change the current DNS (if necessary, consult the provider's help) by specifying Infomaniak's DNS (this requires having a DNS zone with Infomaniak; it will be configured correctly, but check and correct any errors using this guide)
Elsewhere but you want to transfer it
If your domain name is registered with another registrar and you want to transfer it to the same place as your Infomaniak email, you need to:
- transfer the domain name to Infomaniak (it will be configured correctly, but check and correct any errors using this guide)
Link to this FAQ: