Knowledge base

If, for example, you manage your DNS from an independent platform, a configuration that enables you to provide customized DNS that your clients configure with their registrar, you will need to add "glue records" to your domain (add name servers for your domain - ns1.domain.xyz which points to a specific IP - and then make the same domain point to its own name servers).

Glue records correspond to the IP addresses of a NS (name server). Before you can use their domain name for a NS, you must therefore create this record.

For example: make the domain name exampledomain.ch point its NS to ns1.exampledomain.ch, although it has never been registered or points to the wrong IP address.

Via an A record

This method consists of creating an A (address) record for ns1.exampledomain.ch pointing to the NS IP. This will register the IP with the registry. You will then be able to add ns1.exampledomain.ch, which will be recognized and redirected to the right NS.

Via the Glue record option

This method allows you to create, but also to change, existing Glue records:

1. Open the admin console (https://manager.infomaniak.com)
2. Go to Domain
3. Click the domain name concerned
4. Click DNS management, then DNS Servers
5. Click Manage glue records
6. Click Add a server
7. Enter the server name to be added, as well its IP address
8. Click Confirm

NB:

• Adding a NS does not automatically add it to the DNS zone. You will need to manually update the DNS zone of your domain.