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Create Glue records
This guide is for users who want to manage Glue records at Infomaniak.
For example, if you manage your DNS from an independent platform, allowing you to provide custom DNS that your clients configure with their registrar, you will need to add "glue records" to your domain (add name servers for your domain - ns1.domain.xyz pointing to a specific IP - and subsequently point that domain to its own name servers).
Glue records correspond to the IP addresses of a name server. Before you can use your domain for a name server, you need to create this record.
Example: Make the domain domain.xyz point its name servers to ns1.domain.xyz, but it has never been registered or is pointing to the wrong IP address.
Using A record
This method involves creating an A (address) record for ns1.domain.xyz pointing to the IP of the name server. This will register the IP with the registry. You can then add ns1.domain.xyz, which will be recognized and redirected to the correct name server.
Using the Glue records button
This method allows you to create or modify existing Glue records:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox.
- Click on the icon at the top right of the interface (or navigate using the left side menu, for example).
- Select Domains (under the Web & Domain section).
- Click directly on the name of the relevant item in the displayed table.
- Click on DNS Servers in the left side menu.
- Click on the Manage glue records button.
- Click on the Add a server button.
- Provide the name of the server to be added along with its IP address.
- Click the Validate button.
Important Notes
- Adding a name server does not automatically add it to the DNS zone: you need to manually update the DNS zone for your domain.
- For some extensions (especially .fr), adding glue records requires a different procedure: contact Infomaniak support if you are in this situation, specifying the record you want to set.