Knowledge base

If, for example, you manage your DNS from an independent platform, a configuration that allows you to provide customised DNS that your clients configure with their registrar, you will need to add "glue records" to your domain (add name servers for your domain - ns1.domaine.xyz which points to a specific IP - and then make the same domain point to its own name servers).

The glue records correspond to the IP addresses of a NS (name server). Before you can use their domain name for a NS, you must therefore create this record.

For example: make the domain name exampledomain.ch point its NS to ns1.exampledomain.ch, but this has never been registered or points to the wrong IP address

Via A record

This method consists of creating a record A (address) for ns1.exampledomain.ch pointing to the NS IP. This will have the effect of registering the IP with the registry. You will then be able to add ns1.exampledomain.ch which will be recognised and redirected to the right NS.

Via Glue record option

This method allows you to create, but also to change, existing Glue records:

1. open the admin console (https://manager.infomaniak.com)
2. go to Domain
3. click on the domain name concerned
4. click on DNS managementthen on DNS Servers
5. click on Manage glue records
6. click on Add a server
7. enter the server name to be added as well its IP address
8. click on Confirm

NB:

• Adding a NS does not automatically add it to the DNS zone. You will need to manually update the DNS zone of your domain name.
• Glue records do not exist for .FR domains. An alternative is to create an entry A pointing to the NS you want with the IP you want.