Knowledge base

Thank you for choosing Infomaniak to manage the sending and receiving of your email! This guide explains how to add email addresses or entire domains to the list of blocked senders for an email address. Blocked emails and domains are treated directly as spam.

Block an an email address or a domain

1. Open Infomaniak Mail (mail.infomaniak.com)
2. Click on the icon at the top right
3. Select the Email addresses tab
4. Under Actions on my address, click on the Security icon
5. In the left-hand side menu, select the Security tab
6. If necessary, enable the anti-spam filter
7. At the bottom of the page under Blocked senders (Deny list), enter the full email addresses to be added to the blacklist. To blacklist all the email addresses associated with a domain name, enter *@domain-of-spammer.com - and to blacklist a domain and all its subdomains, enter *@*domain-of-spammer.com
8. Click on the Save button

Find out more

• Startup guide: Infomaniak Workspace / Webmail
• Infomaniak Mail: authorised sender
• Email Service: authorise and block senders