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Transfer a Domain to Infomaniak
This guide explains how to transfer a domain name that you own with another provider to Infomaniak.
Prerequisites
- Ensure that the domain is transferable according to certain criteria:
- Domain created or already transferred for at least 60 days
- Valid email addresses (owner's contact information, administrative / technical contacts)
- Domain is unlocked
- Safely note the different records (A / MX / TXT, etc.) contained in your domain if you will retain other services than those of Infomaniak after the transfer
- Understand that a DNS update (read below) can take up to 24 hours
- Obtain the authorization code; here are some specific guides to help you if your current Registrar is:
Special cases:
The terms EPP code, authcode, transfer code, and authorization code all refer to alphanumeric sequences specific to the domain whose main purpose is to verify the owner's authorization before transferring between registrars.
Transfer the domain to Infomaniak
Once the above prerequisites are met:
- Order the domain name to transfer with Infomaniak
- Enter the authorization code (read the prerequisites) when prompted during the order process
Batch Transfer
Once the above prerequisites are met:
- Order the domain names all at once via this Infomaniak transfer wizard
- Specify the domain names and the authorization codes or import a CSV file with the list of domains and their authorization codes (in 2 columns)
Transfer Duration, Administrative Delays
The duration of a domain name transfer is influenced by two factors:
- The conditions of the registry of the extension; for .FR, Afnic defines a transfer period of 8 days; refer to the specificities of the extensions that concern you from this page (under Frequently Asked Questions by clicking first on the relevant extension)
- The conditions of the Registrar you wish to leave (e.g., Hostinger); the latter has the possibility to oppose the transfer during the transfer period defined by the registry; it can also automatically accept the transfer and accelerate it
DNS Configuration (Before, During, After)
Before the transfer, your domain name is linked to different services (Mail, Web...) through its DNS.
During the transfer process, you will not be able to intervene on the DNS configuration until the transfer is completed.
After the transfer, as it is sometimes difficult to know when this happens, you can decide in advance what DNS configuration to apply (also possible during batch transfer):
For example:
- Your domain name domain.xyz has before transfer the DNS ns1.myregistrar.com and ns2.myregistrar.com AND you will only work with Infomaniak for everything related to email, web hosting, etc. THEN you don't need to do anything except choose our DNS when prompted during the transfer (same if it already has DNS like ns11.infomaniak.com and ns12.infomaniak.com)
- Your domain name domain.xyz currently has the DNS ns1.myregistrar.com and ns2.myregistrar.com AND you are only moving the domain name while continuing to work with different services other than Infomaniak THEN carefully note the information contained in your current DNS zone (A records, CNAME, etc.) as we cannot guarantee that your current DNS zone will persist where it is currently (check with your current registrar) and choose not to use Infomaniak DNS
- and if you don't know which DNS your domain name currently uses, query it via https://infomaniak.com/whois or another whois service
- if your domain name domain.xyz already has DNS like ns11.infomaniak.com and ns12.infomaniak.com before transfer THEN you don't need to do anything except choose our DNS when prompted during the transfer