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WorkSpace: Enabling an automatic out of office reply (auto responder)
This guide explains how to enable an out of office reply on an email address managed by Infomaniak. The WorkSpace automatic responder allows you to inform correspondents that you are not able to reply immediately.
When is the automatic reply sent?
As a general rule, your reply is only sent once to the people who send you messages. However, if the same person sends you another email 7 days after the previous one and your automatic reply is still enabled, WorkSpace sends them another automatic reply to remind them that you do not have access to your emails.
Enabling the responder in WorkSpace
- connect to WorkSpace: workspace.infomaniak.com
- at the top right of the page, hold the mouse over the user name and click on Mail parameters
- click on the Responder tab
- en able the responder
- write your chosen message
- click on Save
Hint: it is possible to send a message only on certain days. To do this, simply configure a periodic responder and check the days of the week on which the message should be sent to people who send you an email.