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Remove a user from an organization
This guide explains how to remove one of the users from your organization in the Manager.
Prerequisites
- have the role of Administrator or Legal Representative within the organization
- have the login password
Attention, it is not possible to remove a legal representative from a client account if there is no other legal representative on it. Learn more
Remove a User from Your Organization
To remove one of the users from the organization:
- log in to the Infomaniak Manager (manager.infomaniak.com) via a web browser like Brave or Firefox
- click on Users and Profile in the left side menu
- click on Users in the left side menu
- click on the action menu â‹® to the right of the concerned user in the displayed table
- click on Remove from Organization
- click on the blue Continue
button - enter your Manager login password
- check the confirmation box
- click on the red Remove This User
button
If the user had access to kDrive or was invited to consult a third-party email address, several intermediate steps will ask for actions to be taken with their data and will inform you about what will happen to calendars and address books:
Link to this FAQ: