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Manage kChat notifications
This guide details important elements to ensure you don't miss any discussions in kChat that concern you.
Manage kChat Application Notifications
You can, for example, decide to animate the application icon when new messages arrive.
To manage notifications through the downloaded application:
- Open the kChat application on your computer
- Left-click on the app icon in the notification area of your computer (top right on macOS, bottom right on Windows)
- Choose Preferences...
- Under Application Options, adjust the operating system notification preferences
To manage kChat notifications through the browser:
- Log in to kChat (kchat.infomaniak.com or custom URL if Custom Brand has been set up)
- Click on the gear icon at the top right of the interface
- Click on the Notifications tab
- Set how you want to be notified (computer/mobile, present/absent, etc.) and under what conditions (all messages or only messages with mentions, followed messages, etc.)
Receive a Summary Email of Unread Messages
In the same place, you can choose to receive regular email notifications:
This email is sent either daily or once a week, between 6 and 8 in the morning, and informs the user of any unread messages. The user receives one email per kChat product they have access to.
Be Notified of Discussion Progress
To be notified of a new message in any discussion even if you are not directly involved, you need to enable Follow, either by hovering over the action menu to the right of a user in a discussion, or by clicking on Follow at the top of the discussion: