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Invite a user to use kChat
This guide explains how to add a user to kChat.
If you are an administrator of the organization where kSuite (and therefore kChat) is located, you can invite an external user to your organization who will be counted as a user. The user will be invited to create an Infomaniak account if they don't already have one.
Note that you can also invite a completely external user (read this guide - click here) and give them access to 1 or more kChat channels during the invitation. They can interact with your team without counting as a kSuite user and without having any special rights in the organization (as they won't be part of it).
Inviting to use kSuite
Here's how to invite an external user. Once invited, the user can confirm their membership and access kChat with the limited permissions you've granted them:
- Log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- Click on User Management in the left sidebar
- Click on Users
- Click on the blue Add a User button
- Enter the required information
- Click Continue
- Set the future user's role as External
- Click Continue
- Grant access to kSuite (and kChat)
- Click Continue
- Do not add the user to a work team
- Specify user rights for kDrive and kChat
- Click Continue
- Do not create an email address for the user
- Click Continue
- Specify the user's personal email address to invite (they will log in with this email address)
- Click Continue
- Require them to log in with the mentioned email
- Send the invitation
- The future external kChat user will receive an invitation email to finalize their registration
- You can also provide them with the invitation link displayed on the page by another means, such as SMS, or simply display the link again if it has been lost; to do this, click on Users in the left sidebar
- Click the dropdown menu to show users awaiting approval
- Click the action menu â‹® on the right of the relevant item in the table that appears
- Click Send Invitation to choose the sending method
The invitation is pending until the invited user's registration is completed (read below). The kSuite dashboard clearly indicates this status:
Accepting the Invitation
To access the organization that owns the relevant kSuite, the invited user clicks the link they received in their browser:
- The first screen informs them which organization invited them and which email address they must use when creating the user account and for future logins
- The information provided earlier is displayed during the user's registration process, and they need to complete this information
- Same goes for the screen related to login information
- Once registration is completed, the newly registered user can log in to their Manager and access kChat they were invited to via the URL kchat.infomaniak.com or the custom URL if Custom Branding has been set up
- Existing users are automatically notified of the new participant's arrival and can now interact with them: