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Cancel kDrive
This guide explains how to completely cancel a kDrive space.
Canceling the kDrive Subscription
To access the cancellation of the kDrive subscription:
- Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser such as Brave or Firefox.
- Click on the icon at the top right of the interface (or navigate using the left side menu, for example).
- Select kDrive (in the Collaborative Tools category).
- Click on the action menu â‹® to the right of the relevant item in the displayed table.
- Click on Cancel
- Follow the instructions displayed carefully to complete the cancellation (confirmation required via email).
Cancellation results in the immediate and permanent deletion of the product and its data without the possibility of restoration. Outstanding invoices and out-of-plan charges remain payable. Administrators will receive a confirmation email.
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