Knowledge base

Welcome to Infomaniak Network's support centre. In the following you will find answers to the most commonly asked questions

Category : Site publishing [0]

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How can I configure an FTP account so it'll only have access to certain directories on the FTP server?

You might create FTP accesses for "non administrators" which will have their own web space ("/web" and "/data" folder) kept separate from the main sit... » Read the rest

In : Site publishing » FTP

[Cyberduck] How to configure and use a new FTP account

This tutorial shows you how to download and use Cyberduck, in order to set up an FTP connection with your hosting from your Apple Macintosh computer. ... » Read the rest

In : Site publishing » FTP

Changing the FTP password

To do this, you first need to connect to the admin console. (Flash tutorial in french only) » Read the rest

In : Site publishing » FTP

Which IP for connecting via FTP

Connecting with an IP such as server name, instead of www.your-domain.ch for example, can be useful if the DNS for the domain name are not directed to... » Read the rest

In : Site publishing » FTP

How to create/add/delete an FTP account?

To do so, you have to go in your administration panel. Then go in the FTP menu--> Account administration and click on the ADD button. (Flash tutorial ... » Read the rest

In : Site publishing » FTP

Creating a site with Frontpage

We advise you against using Microsoft Frontpage, although Frontpage extensions are supported which will allow you to create and publish a site using F... » Read the rest

In : Site publishing » Frontpage

[SmartFTP 3] How to configure and use a new FTP account

SmartFTP is paid FTP software. You can find it here: http://smartftp.com/ To learn about the specific parameters, follow the instructions below. O... » Read the rest

In : Site publishing » FTP

[Filezilla]How to configure and use a new FTP account

The tutorial below shows you how to download and use Filezilla, in order to set up an FTP connection with your hosting from a PC running Windows or yo... » Read the rest

In : Site publishing » FTP

[FireFTP for Mozilla Firefox] Configuring and using a new FTP account.

Connecting via FTP and publishing files as if you had installed Filezilla (FTP program for public) is possible with FireFTP, a Firefox extension. T... » Read the rest

In : Site publishing » FTP

What URL can I use for an FTP connection directly via my browser?

Here is the URL: ftp://ftpusername:ftppassword@www.mysite.com/myfolder Replace ftpusername with your FTP user name Replace ftppassword with the passw... » Read the rest

In : Site publishing » FTP

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